Standard shipping orders take approximately 1-3 business days to be processed and packaged before they are shipped out of our warehouse. Custom items, group, orders, or large orders may take longer to ship out. If you need your order by a certain date, please be sure to communicate that with us.
Returns
Our return policy lasts 30 days. If 30 days have gone by since your package was delivered, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
The following products are not eligible for return:
- Personalized products
- Customized products: including custom designs or custom apparel styles/colors/sizes
- Gift cards
To initiate a return, please visit our returns portal HERE
Refunds
Once your return is received and inspected, we will issue a refund back to you in the original method of payment.
If this is a gift refund, you will be issued store credit in the form of a gift card.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at tia@gogreekchic.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
If you would like to exchange an item for another size, please send us an email via our contact page and mail the item to:
Go Greek Chic
12117 Bridgeton Square
Bridgeton, MO 63044
Gifts
If the item was a gift, you’ll receive store credit for the value of your return. Please contact us HERE to message us about a gift return. Once the returned item is received, a gift card code will be emailed to you.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
When shipping items to us, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Founded in 2016, our woman-owned brand strives to support collegiate and alumna women through their sorority journey.
Every product is officially licensed and approved by the respective organization. A portion of every sale goes back to your national headquarters.
